This privacy policy governs the manner in which Canadian Stage collects, uses, maintains and discloses information collected from users (each, a "User") of the canadianstage.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Canadian Stage.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
We engage in remarketing using Google AdWords. Using web browser cookies (see a description below), this technology allows us to reach Users who previously visited our website and match the right Users with the right message on sites across the Internet. You may opt out of Google's use of cookies by visiting Google's Ads Settings.
Web Browser Cookies
Our Site may use "cookies" to enhance the User experience. User web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
We collect and use Users' personal information for the following purposes:
- To personalize the User experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey, or other Site feature.
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails - The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards to create as secure of an environment as possible for Users.
Sharing Your Personal Information
We do not sell or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.
Copyrights
Canadian Stage provides access to a variety of resources including, but not limited to, text, photographs, graphics, images, illustrations, audio and video clips, logos (collectively, the "Content") that are protected by copyright as a collective work and/or compilation under the Canadian copyright laws, international conventions, and other copyright laws.
Any reproduction, modification, publication, transmission, framing, misuse, transfer, sales, or distribution of the Content of the Site is prohibited unless prior consent is obtained by Canadian Stage. Notwithstanding the foregoing, use of these resources may be used by our media contacts for promotion and news purposes but must not be archived for future use. Any notices and or credits on content, such as footage, photographs, images, and logos, must not be removed.
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction with any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this Privacy Policy
Canadian Stage has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of these Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at:
Canadian Stage
26 Berkeley Street
Toronto, ON M5A 2W3
416.367.8243
boxoffice@canadianstage.com
This page was last updated on Dec 1, 2020.